Privacy Policy

Sceny (the "Company") runs Sceny, a video planning and generation service, and follows the Personal Information Protection Act and related law. This policy explains what we collect, why, who processes it, and how long we keep it.

When you join

Email sign-up

Email address (your sign-in ID), password, nickname, and a record of the required consents. The password is kept only as a one-way hash.

Google sign-in

Email address and profile name from your Google account, nickname, and a record of the required consents. If you later set a password, it is kept the same way as above.

Optional

Profile image.

To confirm the address is yours, we email a verification code when you sign up and when you reset your password. We do not collect a phone number, address book, date of birth, gender, location, or job to join.

While you use the Service

• Prompts, images and videos you upload for reference, analysis or remakes, generated images and video, projects, assets, and agent chat
• Credit balance and the history of credits granted, spent and refunded
• Time of access and sign-in, failed sign-in attempts, IP address, browser and device data of signed-in sessions, usage and error logs

Support

If you email us we keep the address and the message so we can reply. We do not currently collect a national ID number or a shipping address for prizes. Sources: the sign-up and sign-in screens, Google sign-in, what you type or upload, server logs, and mail to support@sceny.app.

• To run your account, confirm your email, sign you in, show your nickname, and stop duplicate or abusive sign-ups
• To provide video projects, assets, recipes, the agent, and image or video generation
• To show credit balance and, if paid products launch, to handle payment and refunds
• To answer questions, send security or terms notices, and improve the Service with de-identified statistics

Sceny does not offer location-based features and does not collect location information.

We delete personal information when you leave or the purpose ends, except:

Abuse records

3 years (internal policy)

Re-sign-up guard

A one-way hash of the email and the time you left, 1 year after withdrawal

Access logs and IP

3 months (Communications Privacy Protection Act)

Paid transactions

Contract and payment 5 years, complaints 3 years, advertising 6 months (Electronic Commerce Act)

To plan, generate and analyze, prompts, agent chat, and the images and videos you upload are sent to AI providers whose servers are outside Korea, when you ask for that work. The country and timing follow each provider's infrastructure.

Google

Google sign-in; image and video generation and video analysis (Gemini)

Anthropic · OpenAI · DeepSeek

Agent chat, planning and prompt writing (language models); OpenAI also generates images

ByteDance · Kling · MiniMax

Image and video generation

Cloudflare (R2)

Storage of uploaded and generated files

Email delivery

Sending verification codes and account notices

Processing lasts until you withdraw or the vendor contract ends, or until a legal retention period runs out. We do not use KakaoTalk Alimtalk, bulk SMS, or address-book sync.

We do not give personal information to a third party unless you agree or the law requires it. Research or statistics use only a form that cannot identify you.

Electronic files are deleted so they cannot be restored. Paper, if any, is shredded or burned. We honor withdrawal, consent withdrawal, and deletion requests except for records the law says we must keep.

In Settings you can view and edit your nickname and image, set or change your password, and delete your account. You may also ask to access, correct, delete, or stop processing, or withdraw consent, at support@sceny.app. We do not use or share the data while a correction is pending.

• Encryption in transit, least-privilege access, and network controls
• Passwords stored only as a one-way hash that cannot be turned back into the password, and a temporary lock after repeated failed sign-ins
• Safe handling of sign-in sessions, verification codes, and social-login tokens
• A small set of staff and periodic review

The Company is not responsible for incidents caused by a Member sharing their password or social-login account.

Support hours: weekdays 09:00–18:00 Korea time.

Support

Customer Support · support@sceny.app

Privacy officer

- · support@sceny.app

Other help: KISA privacy reporting (privacy.kisa.or.kr, 118), Personal Information Dispute Mediation Committee (kopico.go.kr), the Supreme Prosecutors' Office cyber unit, and the National Police Agency cyber unit.

This policy applies from August 30, 2026. We will post updates in the Service and announce material changes before they take effect.